Compare tools
Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
⇄ Comparison dimension — pick the market you're actually shopping in
✕
Jam
✓ verifiedFreemium
One-click bug-reporting tool that auto-captures console, network logs and repro steps for developers.
730K visits/mo2.9K saves
✕
Yay! Forms
✓ verifiedPaid
AI form builder for surveys and quizzes with automated insights; high traffic.
102K visits/mo956 saves
Pricing
Basic: $0/month
Pro: $20/month
Team: $49/month
Free: $0 (30 Jams/mo, 5 recording links)
Team: $14/creator per month billed yearly (unlimited Jams)
Free trial available
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Starter: $9/month billed yearly or $19/month
Plus: $29/month billed yearly or $39/month
Professional: $59/month billed yearly or $79/month
No public pricing
Core features
- ✦Integration with Notion databases
- ✦Unlimited fields and submissions
- ✦Customizable form styling
- ✦Conditional logic and validation rules
- ✦Ready-made form templates
- ✦File uploads
- ✦Multi-page forms
- ✦Email, Slack, and Discord notifications
- ✦Submission editing
- ✦Form protection (password, captcha)
- ✦One-click bug capture via browser extension
- ✦Automatic repro steps
- ✦Console, network and device logs
- ✦Instant replay of recent activity
- ✦Backend tracing and an AI debugger
- ✦Integrations with Jira, Linear, GitHub and Slack
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦AI-powered insights
- ✦Form creation in 30 seconds
- ✦Customizable branding
- ✦Logic branches
- ✦Integration with various tools
- ✦Drop-off rate tracking
- ✦Emotion and sentiment analysis
- ✦Keyword extraction and text classification
- ✦AI Agent for automated support
- ✦Helpdesk centralization
- ✦Omnichannel integration
- ✦Ecommerce platform integrations (Shopify, Magento, BigCommerce)
- ✦Automation rules and workflows
- ✦Revenue and performance statistics
Use cases
- →Guest blog submission forms
- →Event attendee check-in forms
- →Customer satisfaction surveys
- →Patient intake forms
- →Photography quotation requests
- →Equipment rental requests
- →Photo shoot permit requests
- →Filing detailed bug reports
- →Reproducing issues faster in QA
- →Sharing debug context with engineers
- →Triaging support bug reports
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Lead capture for marketing teams
- →User feedback collection for product teams
- →Customer retention for customer success teams
- →HR process organization for HR teams
- →Research data analysis for research teams
- →Branding customization for agencies
- →Automating up to 60% of customer inquiries with AI
- →Providing personalized shopping assistance to increase conversions
- →Managing customer support across email, social media, live chat, voice, and SMS
- →Centralizing customer interactions and data for personalized experiences
- →Editing Shopify orders and running promotional campaigns directly from Gorgias
Visit