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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
⇄ Comparison dimension — pick the market you're actually shopping in
Pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Essential: $29
Advanced: $85
Expert: $132
Fin AI Agent: $0.99
Copilot: $29
Proactive Support Plus: $99
Free: Free
Mini: $45
Essentials: $95
Plus: $295
Enterprise: Unique pricing
Unlocker API: Starts from $1.05/1k req
Crawl API: Starts from $1.05/1k req
SERP API: Starts from $1.05/1k req
Browser API: Starts from $5.88/GB
Scrapers: Starts from $300/mo
Datasets: Starts from $250/mo
Functions: Starts from $2.7/1k req
RetailInsights: Starts from $1,000/mo
Residential Proxies: Starts from $3.53/GB
Datacenter Proxies: Starts from $0.9/IP
ISP Proxies: Starts from $1.3/IP
Mobile Proxies: Starts from $5.88/GB
Custom Scraper: Starts from $300/mo
Core features
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦Help Desk
- ✦AI Chatbot
- ✦Proactive Support
- ✦Omnichannel Platform
- ✦Knowledge Base
- ✦Inbox
- ✦Tickets
- ✦AI Insights & Reporting
- ✦Workflows
- ✦Apps and Integrations
- ✦Omnichannel Team Inbox
- ✦AI Chatbot
- ✦CRM
- ✦Knowledge Base
- ✦Automations
- ✦Campaigns
- ✦Ticketing System
- ✦Multi-engine support (Google, Duckduckgo, Bing, Yandex, Baidu)
- ✦Real-time structured SERP data
- ✦Pay-per-successful-request pricing
- ✦Full JavaScript support
- ✦Precise geo-location targeting
- ✦Structured data delivery in JSON or HTML
Use cases
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Deliver help content to customers
- →Divert repetitive questions with a bot
- →Set up a central place for customers to find answers
- →Create multilingual articles for global customers
- →Resolve issues before they arise using outbound messaging
- →Customer support across multiple channels
- →Automating sales pipelines using bots
- →Retargeting customers with targeted emails and in-app messages
- →Centralizing customer conversations from various channels
- →Building AI-powered chatbots for customer support
- →Creating a knowledge base for self-service support
- →Sending automated email and chat campaigns
- →Organic keyword tracking
- →Brand protection
- →Price comparison
- →Market research
- →Detect copyright infringements
- →Ad intelligence
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