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The New GitBook
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Widely used technical-documentation platform with AI-powered search; very high traffic.
👁 653K/mo♥ 2.9K
Pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Essential: $29
Advanced: $85
Expert: $132
Fin AI Agent: $0.99
Copilot: $29
Proactive Support Plus: $99
No public pricing
No public pricing
Starter: 135
Team: 1,045
Business: Custom
Enterprise: Custom
Core features
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦Help Desk
- ✦AI Chatbot
- ✦Proactive Support
- ✦Omnichannel Platform
- ✦Knowledge Base
- ✦Inbox
- ✦Tickets
- ✦AI Insights & Reporting
- ✦Workflows
- ✦Apps and Integrations
- ✦AI-powered search and insights
- ✦Git-based workflow
- ✦WYSIWYG editor
- ✦OpenAPI spec file support
- ✦SEO and AI data ingestion optimization
- ✦Adaptive content
- ✦Built-in analytics
- ✦Fast tensor operations
- ✦Differentiable tensors for gradient-based optimization
- ✦Network connectivity
- ✦Integration with Bun and Flashlight
- ✦Support for GPU computation with CUDA (Linux) and CPU computation (macOS)
- ✦AI-powered translation
- ✦Translation management system (TMS)
- ✦Software localization
- ✦Translation portal
- ✦Intelligent automation
- ✦Actionable analytics
- ✦Integration with various tools
Use cases
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Deliver help content to customers
- →Divert repetitive questions with a bot
- →Set up a central place for customers to find answers
- →Create multilingual articles for global customers
- →Resolve issues before they arise using outbound messaging
- →Build product documentation your users will love
- →Create interactive API docs
- →Localize your docs with AI
- →Centralize product docs, API reference, help center, and changelog
- →Creating and manipulating datasets
- →Training small machine learning models
- →Implementing advanced training and inference logic
- →Building applications that require tensor computations
- →Automating multilingual content delivery
- →Localizing software and applications
- →Managing translation workflows
- →Improving customer satisfaction in new regions
- →Ensuring brand consistency across languages
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