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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
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Intercom
✓ verifiedPaid
AI-first customer-service helpdesk built around the Fin AI agent, for support teams handling omnichannel conversations.
3.1M visits/mo
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OpnForm
✓ verifiedPaid
Open-source AI form builder for free forms and surveys; strong adoption and traffic.
30K visits/mo684 saves
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TinyCommand
✓ verifiedFreemium
All-in-one no-code platform combining forms, workflow automation, AI agents, a database and email in a single subscription.
31K visits/mo
Pricing
No public pricing
Free trial available
Basic: $0/month
Pro: $20/month
Team: $49/month
Free: $0
Pro (Monthly): $16 per month
Pro (Yearly): $16 per month (billed yearly)
Free: $0/mo (1,000 credits, 1 seat, unlimited forms)
Basic: $17/mo billed annually at $199/yr (10,000 credits, 3 seats)
Professional: $42/mo billed annually at $499/yr (50,000 credits, 10 seats)
Agency: $125/mo billed annually at $1,499/yr (250,000 credits, 50 seats)
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Core features
- ✦Fin AI agent for customer service
- ✦Omnichannel agent inbox
- ✦AI-assisted ticketing
- ✦Copilot agent assistant
- ✦AI conversation insights and scoring
- ✦No-code automations
- ✦Integration with Notion databases
- ✦Unlimited fields and submissions
- ✦Customizable form styling
- ✦Conditional logic and validation rules
- ✦Ready-made form templates
- ✦File uploads
- ✦Multi-page forms
- ✦Email, Slack, and Discord notifications
- ✦Submission editing
- ✦Form protection (password, captcha)
- ✦AI Form Builder
- ✦Unlimited forms, fields, and responses (Free plan)
- ✦Form logic, URL pre-fill, Hidden fields
- ✦File uploads, Custom code, Webhooks
- ✦Customizable themes and thank you pages
- ✦Form Analytics
- ✦Drag-and-drop form builder with conditional logic
- ✦Workflow automation with 60+ node types and 400+ integrations
- ✦Prebuilt and custom AI agents for tasks like lead scoring
- ✦Relational database with AI-enriched columns
- ✦Drag-and-drop email builder with AI-drafted content
- ✦Company and contact enrichment and web research tools
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
Use cases
- →Automating customer support with AI
- →Assisting human agents in real time
- →Routing and resolving tickets
- →Analyzing support quality and trends
- →Guest blog submission forms
- →Event attendee check-in forms
- →Customer satisfaction surveys
- →Patient intake forms
- →Photography quotation requests
- →Equipment rental requests
- →Photo shoot permit requests
- →Creating contact forms
- →Conducting surveys
- →Collecting internal announcements
- →Managing warehouse inventory check-ins
- →Gathering training feedback
- →Processing international job applications
- →Streamlining legal petitions
- →Supporting environmental initiatives
- →Capturing and automatically routing sales leads
- →Building onboarding or support-triage workflows
- →Running AI-driven lead scoring and qualification
- →Sending personalized, data-merged email campaigns
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
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