Customerly Aura

Aura AI continuously learns from the knowledge base and canned responses, provides seamless assistance at any conversation stage, simplifies complex tasks, and escalates to humans when needed.

Customerly offers live chat, help center, marketing automation, and newsletter capabilities, all at a competitive price.

An Interaction is any business-driving activity that helps you engage with customers. This includes responding to a new conversation, sending email replies, automated workflow emails, one-shot campaign emails, NPS survey emails, and in-chat surveys viewed by users.

You can estimate your Monthly Interactions using our calculator. On average, interactions are around 10% of your Monthly Active Users.

If you go over your plan’s interaction limit, extra interactions are billed at the end of the month. The per-interaction rate decreases as you include more in your plan, ranging from to per interaction.

Yes! In the Startup, Pro, and Enterprise plans, you can add more teammates without upgrading to the next plan.

We accept various payment options through Stripe, including credit and debit cards.

During the 14-day free trial, you have full access to all features. At the end of the trial, you can choose a paid plan or cancel. If payment details are provided, we will automatically charge your selected plan at the end of the trial.