eDesk

Core features

• ✦Unified smart inbox
• ✦AI-powered chatbot
• ✦AI automations
• ✦Multi-channel communication
• ✦Holistic customer view
• ✦Integrations with marketplaces, D2C platforms, and communication channels

Use cases

• →Managing pre-sales queries across chat and inbox
• →Automatically gathering customer and order information
• →Delivering speedy and accurate replies to customers
• →Automating ticket routing and responses
• →Enhancing brand reputation with automated review requests

Pricing

• Subscription Packages: Varies

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