Responso
Unified helpdesk for e-commerce sellers merging marketplace, chat, email, and social messages with AI replies and sentiment detection.
What it does
Responso is a customer service inbox built for online sellers, pulling messages from marketplaces (Allegro, Amazon, eBay), storefronts (Shopify, WooCommerce), social channels, and email into one shared inbox. AI features include an assistant that can converse with customers, context detection, and sentiment analysis, alongside automated workflows and review management.
How to use: Create an account, integrate your e-commerce platforms, social media, and communication channels, and start managing all customer messages from the Responso dashboard. Use features like autoresponders and automatic actions to streamline your customer service process.
Core features
Best for
Pricing
Tutorials
Step-by-step: exactly how to get things done with it.