Unthread

Core features

• ✦AI-Powered Support
• ✦Slack Channel Support
• ✦Shared Email Inbox
• ✦Live In-app Chat
• ✦Conversation Tracking
• ✦Dynamic Message Assignment
• ✦SLA and Response Analytics
• ✦Integrations & API Access

Use cases

• →Fintech: Increase transparency and reduce risk with instant communication over Slack.
• →Infrastructure SaaS: Provide top-tier support for critical customer infrastructure.
• →HR Tech: Stay on top of critical customer requests with Slack-based tickets.
• →Agencies: Build closer relationships with a direct line to your customers.
• →Open Source: Grow an open-source community with a Slack support workspace.
• →Productivity Tools: Get faster product feedback loops by creating a shared channel.

Pricing

• Basic: $50 /month / agent
• Pro: $75 /month / agent
• Enterprise & Business: Contact us

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